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IT horror stories? Come on... I know you wanna share! Rate Topic: -----

#1 User is offline   Trystane 

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Posted 08 May 2007 - 01:33 PM

This was inspired after talking to Xan for a bit last night. I figured there are plenty of nerds in TD which must have some good IT stories. Share away smile.gif I'll share some of mine, though if any of you are regular readers of SharkTank, you might recognize them. We've had 3 of our stories published now wink.gif

For a bit of back story into my tales - there is a long standing fude between IT and Accounting at my work. Most of it goes back to accounting saying "IT is dumb, their AS/400 is a piece of shit, and nothing works so we want our own consultant" and crazy accounting person gets their way. End of back story, onto ze funnah!

3 1/2 years ago - Just as I was setteling into my current job.. I'd been there maybe a month.. our accounting department gets GreatPlains and InfoSys and an overly expensive consultant who can't find her ass with both hands. Consultant says GP/IS needs a new server with raid and yadda yadda and a domain and all this garbage. Fine.. they get it. And IT is ordered to never touch it or look at it... fine by me.

2 years ago - Accounting complains for 2-3 months that their backups don't work and it's ITs fault. We do backups on it, and they work great. They run backup sand they fail. They won't come and show us what they're doing wrong. Once again, consultant comes out. $200 later they have a casette that is labled "cleaning tape"

1 year ago - so I've moved up and have taken over day to day operations of fixing everything under the sun and working on our domain roadmap and getting all the servers updated, what have you. After like two months I finally get permission from the director to take control of the GP/IS server. What do I find out? The server has never been on a seperate domain. It's been working via workgroup - how I don't know nor do I care to. I was also to understand that there are two hard drives. The primary, and the backup. This is true. There are two logical hard drives in Explorer. However it's a single petitioned hard drive sad.gif wtf?

A special thanks to Xan for this one wink.gif I was telling Xan how odd it was that I saw a switch at one of my locations that had collision lights on it. Turns out the only things that have collision lights are hubs. Well.. naturally this makes me curious and I go looking around. 3 of my 7 switches at my main location are hubs. They had been there sense before me and I just assumed that everthing was proper and in place. Oy. Needless to say, new switches have greatly increased our network speeds smile.gif

A few months back an employee called from a branch office that was an hour and a half away, complaining that her task bar was gone and she could get no work done. I groan, cry, and tell her I'll see her shortly. I drive all this distance just to find that the user has gotten a screen cover and it's too small for her screen so it covers up the task bar.

Another location had been complaining that none of their computers worked properly and/or couldn't print. Now this site is natorius for having clients use the computers and abuse them. I've gone over there and found computers dismantled. So I was leery to og over there and waste my time when they were just going to be broken again. So I go.. I push the power button... nada. Upon further investigation, most of the power strips were flipped off, including the one to the printer.

if I think of others, I'll update smile.gif
Trystane - Paladin of the Light
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